Ramblings: A lack of Standards for Interoperability… in Communication Applictions

Ok, I confess, this post is not about Standards enabling Interoperability in eHealth but it will highlight the problems on the lack of Standards in Healthcare.

To cut the story short, I’ll share two points pertaining to me (well, somewhat pertaining);

  • I depend heavily on Outlook and my smartphone to organise my schedule and maximise productivity.
  • I am using an Android Phone (a very good one – Samsung Galaxy S2)

Well, here is my problem, there is no native or easy way to synchronise Microsoft Outlook and Android devices – none by any reasonable measures.

To make things worst, even when I ‘resign to fate’ and ‘adhered religiously’ to the irrational methods of synchronising data (trust me, there are tons of official methods that doesn’t work well), I lose data – every single time I tried to synchronise the data.

Now this has been causing me minor inconveniences like a missing phone number or appointment that  (random numbers and scheduled appointments just simply disappear after syncing the data).

The final straw came when bulk of my calender got wiped out, rendering me helpless, trying hard to figure out what the schedule appointments are – for the entire month (so I’m sorry if I missed / will miss an appointment, I have to blame it on the lack of standards).

The only good thing is, I bought an application – Android-Sync that seems to work decently. Well, not 100% but I’ll live with the minor hiccups, at least my contacts and calenders seems to be in place even after a few synchronisation attempts.

Now imagine the above problems in healthcare. Sounds scary?

Well, be afraid, be very afraid.

The good news is, there are people working towards provision of good standards (that ensures semantic interoperability) but please support our efforts because it is not an easy journey!

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Ramblings: Health IT Standards – What went wrong where?

I had an interesting conversation with some individuals on Health IT  Standards recently, in a setting where we were discussing a few  selected standards.

Firstly, it’s on XDS (Cross Enterprise Document Sharing) from IHE and the topic was why it was not suitable for handling non-DICOM images.

The first red flag that went off the top of my head was ‘perversion of the XDS standard’.

XDS is not mean for ‘handling of non-DICOM images’, it is meant to “register and shares electronic health record documents between healthcare enterprises, ranging from physician offices to clinics to acute care inpatient facilities it is meant for cross whereas the conversation was about using it“.

In other words, its meant to be used in an EMR/EHR environment for sharing of documents (I came to realised that the same individual  didn’t really understand what the XDS was meant for because he was trying to explain XDS to someone else  the next day and he stumbled for quite a while before I stepped).

Now this guy can go on and complain about the how “XDS has failed for him” and he will be ‘correct’ because it has indeed ‘failed’, since XDS has been made to serve a wrong purpose (no surprises here).

Its like complaining that planes has failed because they are terrible when one try to drive it like a car, thinking both are transportation devices hence it should serve the same purposes – a case of plain cognitive failure.

As an advocate of Standards (I am the Vice-Chair of HL7 Singapore and a strong supporter of relevant standards in the right context), I tried to first highlight that if they are looking at imaging, then it is XDS-I (Cross-enterprise Document Sharing for Imaging).

(This part will take abit of explaining to illustrate the context, they were talking about ‘DICOMising’ non-DICOM images, hence they should look at XDS-I since everything would be in DICOM but this will be another story for another day, I think it’s a great example on not looking into the context before adopting a particular standard).

Before I could take arrive to my point, I was shot down (well, its 3 versus 1, I’m not going to waste too much time on a lost cause) by a comment saying there is one report off the internet citing how a physician was trying to access a patient’s medical records and he had trouble locating what he needed because he had to open every single document to find out what it was.

Now I was half amused and half worried at this stage.

Half amused because there he was describing a half-attempt adoption of XDS in order to support his point that XDS failed to support a workflow that it was never meant to (see the irony here).

Half-worried because there will be people in the audience who will be walking out spewing the same misguided information.

To describe the concept of XDS in a very simplistic manner, XDS  manages a federated document repositories and a document registry to create a longitudinal record of information pertaining to a patient (in a given ‘clinical affinity domain’). These are distinct entities with separate responsibilities.

  • Document Repository is responsible for storing documents in a transparent, secure, reliable and persistent manner and responding to document retrieval requests
  • Document Registry is responsible for storing information about those documents so that the documents of interest for the care of a patient may be easily found, selected and retrieved irrespective of the repository where they are actually stored

The example he quote verbally has obviously the Document Registry part missing and the implementation was not adopted in compliance of the XDS specification but somehow, XDS got blamed for it. (Its like saying ‘work is going to kill you’ because there are incidents of Karōshi in Japan).

Further attempts to set the context right were met by rebuttals claiming that;

  • Standards looks nice on paper but fail in real world implementation
  • He is from the industry and he ‘knows’ better

Well, I pointed out that Standards bodies like HL7 and IHE are made up of volunteers from the industry (myself included, I am practitioner  first,  academian second ) and Standards ‘failed in the real world’ due to  implementers (like himself) not understanding the standards being implemented, thus implementing it half-right or just plain-wrong.

To put his ‘argument’ into another context, its akin to saying that;

  • The traffic light system of Red = Stop, Amber = Caution and Green = Go has failed because motorist are ignoring them or that in some places the colour has been changed
  • Because he has been driving in a such a massively chaotic environment such as above, he is convinced that his opinion is the only one that matters. Well the world is a very big place and even traffic rules differs from places to places (speeding rules, left hand drive versus high hand drive), let alone healthcare systems

It is important to understand that the Standards has not failed, the implementation and enforcement has, there is a huge difference. If one cannot see the different then one cannot fix the problem. It is that simple.

Now don’t get me wrong, Healthcare IT are by no means perfect (and nothing is), hence there are people volunteering their time on Standards Development (there is a huge difference between Standards Development and Standards consumption) and it doesn’t help that healthcare itself is not a standardised / ‘procedurised’ industry.

However, spreading misguided information (such as the above) in a loud confident manner while cutting off attempts to clarify (and an opportunity to actually learn the real stuff) is not doing anyone any favour.

There were also a comment from the same individual about HL7 v2.x is all the same plus it’s not backward compatible etc. I tried to educate him but before I can explain the concepts of HL7 v2.x and why it is in such a chaotic state (due to the lack of lack of semantic interoperability), he became really defensive. Well, I just didn’t have the mood and energy any more but I hope he reads this so he can sound more intelligent the next time he tries to talk about HL7 v2.x).

I guess I need to spend more time advocating on standards (I also ‘have the solution’ on enforcement and governance of Standards but that is another story for another day).

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Ramblings: Discounts for books (and more) at Lulu.com

I received this great promotional code from Lulu and I thought I’ll share it with all of you.

Coupon Code: LULUBOOKAU305
Coupon expires 31 January 2012
25% off any  books
$50 Max Savings (on a single transaction)

I believe one can use the coupon code for any purchases off Lulu.com (not just with my books) so do utilise this offer if you are looking to purchase something from Lulu.com (they have some great titles there).

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Happy New Year

Goodbye 2011 and Hello 2012!

A new year has started and I took the opportunity to rest (well, a little) during the December 2011 period  (although I had a few ongoing engagements throughout them month) .

More importantly, I pampered myself with ‘gifts of festive cheers’ – books!

That’s right, I got myself a couple of books, 6 books to be exact;

  • 3 books on business topics (I’ve resumed my MBA Studies)
  • 1 book on healthcare (I’m doing a MPH at the moment)
  • 2 books on Health Informatics (on Standards)

Ok, I admit, I didn’t really buy books  the books for Health informatics, they were sent to me as a ‘gift’.

While I am happy to have an addition of 6 new books to read (I love reading useful stuff), I am somewhat a little irk that they are not ebooks (all the books have no ebook options) but happy in a way because I love reading hardcopy books (the feeling is just different, especially if you need to do referencing and research on it!)

Regular readers of binaryHealthCare’s blog will remember that I bought a Kindle 3 (Amazon now calls it the Kindle Keyboard 3G) back in November 2010 and I absolutely love my Kindle, which I utilise for reading of journals, books, reading materials for my MBA and MPH (both programs involves a lot of reading and thinking which is great), work related documents, and misc stuff for research projects I am involved in.

The Kindle is fantastic because I can access my ebooks / materials in a jiffy (no hassle, no bootup, very light, non-reflective eInk etc)  on  planes, during train rides (I sold my car, going green), waiting for people, in between meetings. It basically helped me squeezed that extra time that would have been otherwise spent on ‘people watching’ (which I like to indulge on at times, it provide insights on social aspects of things).

Now Amazon recently launched a series of new Kindles, including a tablet version but what really caught my eye was the Kindle Touch. Imagine all the greatness of Kindle 3 (mentioned above) plus a touch screen – sounds perfect, except that my Kindle 3 is in perfect condition and there is no really reason to change it (it’s a great device)

Well, as luck would have it, my younger brother got himself a Kindle Touch and I played around with the device for a while. My assessment is to stick with my Kindle 3. Here are the reasons why.

The Kindle (most of them) are designed to be used with just one hand (they have buttons positioned strategically so no matter which orientation you flip them, you still only need one hand to use it).

This means I can read my book while having a cup of coffee at the cafe without putting my Kindle down (there are many more scenarios where its handy to read with one hand but I’ll leave it as that).

With the Kindle Touch, I need to use both hands, one to hold the device, the other the flip the page – not so ideal.

The real problem however is that with the Kindle Touch, you cannot change the orientation (I reckon Amazon will fix this later but as of now, it can’t). This is a big no-no as I read a lot of files in PDF (too lazy to convert every single document into the Kindle format) and to read them properly, I need to read them in landscape.

So in a way I’m glad I didn’t changed my Kindle (I’m trying to live as ‘green’ as possible) and I do have the best Kindle in the range (the tablet doesn’t count, it doesn’t use eInk).

However, to read my new books, I’d have to carry them around – wish I had them as ebooks, I’d just load all of them in my Kindle and read whichever I like, whenever I like. Sigh.

Ah well, I guess I have lots of reading to do for the next few weeks (or even months… lol) .

One other thing I did notice – after buying so many books, I realised I am selling my books (the ones I wrote) too cheaply!

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Telemedicine startup aims to be ‘ATM for healthcare,’ displace retail clinics

An “ATM for healthcare” where a “virtual doctor’s office” replaces “retail medical clinics”, an initiative that a Columbus, Ohio-area telemedicine startup is looking to provide to ‘hurried patients’.

Interested? Well you can read the original article here.

My thoughts (after reading the article) is that it is definitely a good alternative  to compliment but not replace ’traditional “retail medical clinics”.

I reckon this initiative would be useful for primary & preventive care (inclduing medical check-ups) in rural settings,  prisons and even certain military or para-military settings.

Another possibility for effective adoption would be for companies with policies that all medical certificates have to be endorsed by an in-house physician (there are such policies in place for a reasons).

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INSIDE THE RASPBERRY PI: How This $25 Computer (Yes, Computer!) Could Change The World

A USD $25 computer, the size of a credit card, operating on Linux that is capable of running Quake 3 (I played this  game many moons ago and I absolutely loved it), can you imagine the impact it will have on  ehealth and computer based medical devices (think Holters, Ultrasound and the myriad of devices out there) for resource stripped settings (think Africa and many parts of South East Asia).

The initiative is from Raspberry Pi Foundation (http://www.raspberrypi.org/) and I personally think it will be big as the potential are limited to your own imagination.

Business Insiders ran an article on the initiative, if you are interested, the article is available here

According to the information and discussion provided on Raspberry Pi Foundation’s website and forum, the computer has a USB port (you can connect most of your devices here, be it a keyboard, mouse or what have you), a HDMI, a RCA video output (monitor devices), Ethernet jack (there are a few version of the computer and at one of them has it), Audio Jack and  SD card interface plus the ability to solder a camera on. (Apparently, you can even mount a touch screen panel on).

Most importantly, it runs off 4 AA batteries, this means goodbye to power shortage / instability in low resource settings! This means mobility! and mobility + stable power means a game changer to mhealth, telehealth etc (the wireless option is slotted in future release).

The low cost means one up for motivation to adopt eHealth because the operational and clinical benefits (of a proper implementation) have already been proven.  imagine low cost ‘tele-anything’ for both monitoring and basic diagnosis!

Excited? Well I sure am and I personally wish Raspberry Pi Foundation the absolute best as the final product should be ready for sale in 2012.

This my friends, is a game changer to many discipline but I believe it will become a life saver for many when the healthcare industry adopts it.

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Happy Holidays!

binaryHealthCare wishes everyone  a joyous holiday season and may all of us enjoy a better 2012!

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Microsoft offers most of its health IT platform to GE venture

This is something I picked up from HealthImaging.com

General Electric, through its healthcare IT business, and Microsoft plan to create a joint venture aimed at helping healthcare organizations and professionals use system-wide tools to improve healthcare quality and the patient experience.

Upon formation, the new company will develop and market an interoperable technology platform and clinical applications focused on enabling population health management to improve outcomes and the overall economics of health and wellness, stated the companies.

This new joint venture will combine the Redmond, Wash.-based Microsoft’s skills in building platforms and ecosystems with the Barrington, Ill.-based GE Healthcare’s clinical and administrative workflow tools.

The venture will develop healthcare applications on the platform using in-house developers and the platform will connect with health IT products, the companies stated. GE Healthcare IT will immediately be able to connect existing products to the platform.

The two parent companies will contribute their intellectual property to the new venture, including:

  • Microsoft Amalga, an enterprise health intelligence platform;
  • Microsoft Vergence, a single sign-on and context management tool;
  • Microsoft expreSSO, an enterprise single sign-on tool;
  • GE Healthcare eHealth, a health information exchange; and
  • GE Healthcare Qualibria, a clinical knowledge application environment being developed in cooperation with Intermountain Healthcare in Salt Lake City and Mayo Clinic in Rochester, Minn.

The new company, which has yet to be named, will be headquartered near the Microsoft campus in Redmond, Wash., with a presence in Salt Lake City, and additional cities around the world. Michael J. Simpson, vice president and general manager at GE Healthcare IT, will serve as the company’s CEO.

Launch of the new joint venture is subject to customary conditions, including regulatory approvals, and is expected in the first half of 2012.

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Ramblings: Updates of the 3rd Annual Electronic Health Records

I reckon I should provide an update to the “3rd Annual Electronic Health Records” that took place in Singapore last week (29 Nov – 2 Dec 2011). For this particular conference, I served as;

  • A speaker on effective Image enabling the EHR
  • Participant on a panel of discussion on Privacy & EHR (not exactly my forte of expertise)
  • A Workshop Leader where I conducted a 3 hour interactive workshop on Standards, Interoperability Design and Implementation, Workflow optimisation, EMR & EHR adoption strategy

So which of the above did I enjoyed most? Well, all of it but most importantly, it was the opportunity to catch-up with old friends (from all over the world), and making new ones. I also ended up playing the role of a ‘hub’ where I kept introducing friends to each other (I knew about 50% of the attending audience).

The presentations from most of the speakers were great and audience interaction were in general, pretty good, resulting in a healthy exchange of perceptions and ideas that were really refreshing, well, other than a particular chap who made the comment that healthcare is the same as other industry, he got corrected by a medical doctor shortly (it was one of those ‘seriously…” kind of moment) and explanation by me the next day during the post-conference workshop on the obvious  reasons why its not.

Particular mention is needed for the workshops.

I was initially extremely excited about the pre-conference workshop as it was to be conducted by Michael Czapski, Principal Sales Consultant, of Oracle Health Science but the due to unforeseen circumstances, someone else took over. However, I did enjoyed the sessions  from the replacement speakers  from MOH Holdings, Singapore.

For the post-conference workshop, I co-conducted it with Dr. Pawel. For my session, I had  a mix of physicians and IT professionals, this  enabled me to bring out the value of my workshop (which was an excerpt of a 2 day executive course that I develop and teach).

I could see the obvious differences in terms of understanding  healthcare IT in general as well as the specific topics I focused for that session by the time by the time so I think I did pretty ok :)

I also received word from the organisers that I had great feedback from the attendees for both my presentation and workshop so it was emotionally rewarding :)

Well, I’m not going to bored with folks with more on this conference so I’ll leave this post as it is.

Till the next conference :)

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Explaining Semantic Interoperability in the Far East

Well, not exactly in the ‘far east’ but I came up with an interesting way to explain Semantic Interoperability in a ‘Mandarin context’.

A slight nuance I faced when I tried explaining Semantic Interoperability to students (I’m an educator among other occupations) who speaks English as a second language.

My usual method is to illustrate  the myriad of medical terms to describe a single medical condition and then asked students if they know that those terms refer to the same generic layman term (I found it an effective way to illustrate my point).

But try explaining this to an non-medical professional who speaks predominately Mandarin or someone who speaks English as a third language but Mandarin as second language (this includes people from China, Taiwan, Hong Kong and some parts of South East Asia and some regions in S.Korea and Japan etc).

It will be tough. So what I tried to do (recently) is explain the concept using the Chinese Surname.

For the unaware, the Chinese Surname can be spelled in many different variations, even though the character is the same. This is because the same character can be pronounced differently, depending on the geographic origins of their ancestors (whom we inherit our surnames from) and the ‘native dialect’ spoken.

To illustrate, my surname is ‘徐’ and the ‘translation’ is CHEE (hence my name, Adam CHEE), but a person with the same surname originating from Taiwan would bear “Hsu” and a person with the same surname native from Hong Kong would bear “Tsui”.

In case you wonder, the surname ’徐’ has a common origin so there is no room for ‘mistakes’. (to find out more on the origins of my surname, click here).

Now the variations does not stop here, it also goes by Xu, Shaw, Seah, Shu, Ser, Shun, Hui (and I’m sure I’ve missed a few not so common variations) in addition, I’ve had Japanese , Korean and Vietnamese friends who told me how it is pronounced in their language and it definitely sound different.

While I’ve tested this method only recently (the inspiration came after I met a Taiwanese professor with the same surname recently, at a conference on EHR where I discussed semantic interoperability), it is extremely useful because almost everyone with a Chinese surname shares similar experience (its a common ‘problem’).

So there you have it, an interesting yet effective way to explain semantic interoperability.

Cheers

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